CautaReside Help¶
Welcome to the CautaReside help site. This is your guide to running an estate on CautaReside — what each module does, how your residents and staff use it, and where to find the controls you need most often.
Browse the modules¶
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🚀 Getting started
The dashboard and your first day on the platform.
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🅿️ CautaPark — Parking
Permits, gate scanning, violations, expiry warnings.
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🚶 Visitors
Pre-registered passes, QR check-in, the gate log.
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🔧 Maintenance
Work orders, SLA tracking, photo evidence.
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🧾 Billing
Invoices, MoMo / card payments, reconciliation.
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🧮 Payroll
Ghana PAYE + SSNIT calculator, employee register, payslips.
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🏊 Amenities
Pool, gym, function-room bookings.
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💬 Messaging
Direct messages between admins and residents.
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📣 Broadcast
Facility-wide announcements via email / push / Telegram.
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🫂 Community
Resident suggestions, surveys, and feedback.
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📦 Equipment / Assets
Inventory, schedules, warranty tracking.
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⚡ Generators
Runtime, fuel, scheduled service.
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💡 Utilities
Meter readings, cost-per-unit reports.
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🛠️ Artisans
Vendor roster, ratings, job assignments.
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🧹 Housekeeping
Task assignments, schedules, supplies.
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🏠 Rentals
Leases, tenants, listings, commissions.
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🏛️ HOA
Committee, members, voting, public finances.
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🔐 Access Control
Door / gate / lift integrations and scan logs.
How to use this site¶
CautaReside has a ? button at the top right of every page. Clicking it brings you back here, opening the article for whichever module you were viewing. So you never have to remember a URL — just click the ? when you need help with what's in front of you.
Three audiences, one platform¶
CautaReside is used by three distinct groups, often inside the same estate:
- Residents and tenants — the people who live there. They see a personal dashboard with their balance, their open maintenance tickets, their upcoming amenity bookings, their parking permits.
- Facility staff — guards at the gate, housekeeping crew, maintenance technicians, the bookkeeper. Each role sees a focused task queue for their job.
- Facility admins / managers — the people running the estate day-to-day. Full visibility across every enabled module, plus configuration and reporting.
This help site is written for facility admins and the residents you serve. Every module article describes the resident view, the staff view, and the admin view so you can answer "how does this work for the people I'm supporting?"
Need more help?¶
If something in your CautaReside doesn't match what's described here, your plan may not include that module — or the platform team may have customized your facility's setup. Reach out to your CautaReside contact (or open a support ticket from the Settings → Support panel) and we'll help you sort it out.